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Manage the settings of the mobile application with Administrator role
Manage the settings of the mobile application with Administrator role

Select and set up the mobile application for your field technicians

Thao Nguyen avatar
Written by Thao Nguyen
Updated over a week ago

As an administrator, you can configure the settings of the mobile application via the web application and apply these settings to the Organilog mobile application of your field workers (users with "Normal" access restrictions).

To access all the settings go to :

  • Settings (⚙️)

  • General settings

  • Mobile application

There are several sections here, some of which correspond exactly to the options also present in the mobile application via the "Settings" menu. Other settings not listed here are present in the mobile application settings.

⚡ Important: Once you make a change in these options it is mandatory for users of the mobile application to log out and then log back in for the changes to take effect on the mobile application.

👉 Note: Some options that you modify in this list of settings will block the modification of these options on the mobile application by graying the box in the settings of the mobile application for users in "Normal" restriction. This way you stay in control!

List of items in the different sections

Synchronisation section:

The items in this section correspond to the syncing of data between the mobile application and the web application.

The default setting is suitable for most needs, so it is generally not necessary to modify these options. However, if you have a specific need, do not hesitate to contact support for more information.

General section:

These items in this section allow you to configure general features such as the permission to send intervention reports via the application or to activate the geolocation of users.

List of interventions section:

These settings allow you to manage the display and operation of the "Interventions" page of the mobile application which corresponds to the daily listing of interventions to be carried out.

"View an intervention" section:

These settings allow you to manage the possible modifications and the display of certain information on the viewing page of an intervention that you access after clicking on an intervention in the list of daily interventions.

"Edit an intervention" section:

These settings allow you to manage the information that can be modified when an intervention is entered, i.e. when a technician completes the intervention during its execution or at its end.

"Hours worked" section:

The times indicated in these fields are used to define the time range in which the time spent in the intervention will be defined as worked or non-working time, for example, if the lunch break must be taken from 12 p.m. to 1 p.m., by indicating these times in the Settings, when an intervention carried out from 10 a.m. to 3 p.m. is closed, then 4 hours worked and 1 hour not worked will be counted. The same is applied for ranges outside the start time and end time.


If this break is flexible, then no forced break time should be indicated and the technician will note the effective time worked, the time not worked will be automatically calculated according to the start and end time of the intervention.

Note: The layout and items in these sections are subject to change with future developments. If you have any suggestions, do not hesitate to contact us: Custom development

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