All Collections
Ticket management
Integrate Organilog ticket form into your website
Integrate Organilog ticket form into your website
Tony Archambeau avatar
Written by Tony Archambeau
Updated over a week ago

You can enable your website visitors to submit a ticket form that will be transferred to your Organilog interface and notify you by email.

Step 1: Create a dummy "WEBSITE REQUEST" client

To protect the confidentiality of your actual clients on your website, you need to associate all website tickets with a dummy client that you can create and name "WEBSITE REQUEST".

You can then reassign the tickets to the appropriate Organilog clients later.

Step 2: Activate the form and embed it into your site

Activate the feature that allows you to add a ticket from your website, then copy and paste the HTML code into your site.

Did this answer your question?